Family Feedback
We share these accounts as they were shared with us — unvarnished and specific. We hope they help you decide whether Lineara is the right fit for your family.
Back to HomeClient Reviews
Reviews are from clients served between May 2024 and May 2025.
Khun Siriwan Tanasit
Phuket Town · Records Organising
"We had papers from my late father's estate in a large cardboard box. Nobody in the family could face sorting it — we kept putting it off for two years. Parichat came to our house, worked through everything methodically and left us with a folder system that my brothers and I can all use. It was much less of an ordeal than we expected."
April 2025
Richard Holt
Chalong · Memory Archive
"My wife and I have lived in Phuket for eighteen years. We have boxes of photographs going back to the 1980s and a collection of items from her family in Chiang Rai. The Memory Archive Service took four sessions spread across six weeks. The finished archive is something we are genuinely proud of. The catalogue is clear and the images are high quality. Our children will have this when we are gone."
March 2025
Nattaya Phongphan
Rawai · Legacy Workshops
"My mother attended the Legacy Story Workshops with me. I had wanted to record her memories for some time but never quite found the right structure to do it. Wanida gave us both the space and the prompts to have conversations we had been putting off. The family tree template was something we found particularly useful — we had gaps we did not know existed. One workshop session ran slightly over time, but that was because we had a lot to say, not any fault of theirs."
May 2025
Ananya Maneephan
Thalang · Records Organising
"Very professional and completely non-intrusive. I was hesitant about having someone go through my documents but Parichat was careful to explain exactly what she was doing and why at each step. The bilingual labels were a thoughtful touch — my husband reads Thai better than English so this made the folders accessible for both of us. We had a full session done in one day."
April 2025
David Vermeulen
Kamala · Memory Archive
"Somkiet handled my wife's collection of antique letters and photographs from her grandmother's household in Nakhon Si Thammarat with remarkable care. The descriptions he wrote for the catalogue were accurate and contextually appropriate — he clearly listened carefully to what we told him about each item. The archive is now something my children in Europe can access and add to."
February 2025
Supaporn Wongsawat
Phuket Town · Legacy Workshops
"I booked the Legacy Story Workshops for myself — I am 68 and wanted to record my memories before they became harder to access. Wanida was patient and gave me space to go at my own pace. I found the sessions meaningful. My only note would be that I would have liked a little more time in the first session, but the overall experience was worthwhile and the materials I took away are something I will keep."
May 2025
Case Studies
These accounts give a fuller picture of how each service works in practice.
The Challenge
A Thai family in Thalang had accumulated twenty years of household documents across multiple family members. Property records were mixed with old school certificates, outdated insurance policies and photographs from three generations. Nobody knew exactly what was held or where.
The Solution
Personal Records Organising — one full-day session
Lineara spent a full day sorting the collection into clearly labelled categories: property, insurance, household, personal identity and miscellaneous. Digital backups were created on the family's existing external drive. A bilingual index sheet was prepared to allow both Thai and English-speaking family members to locate documents.
The Outcome
A maintainable system, in one day
The family received an organised folder set, a digital copy of every document and a written guide to the system. A year later, they confirmed the system was still being maintained. "It took less than a day. I do not know why we waited so long."
The Challenge
A retired British couple in Kamala had three large boxes of photographs spanning from the 1920s to the present day. Many were unlabelled. They wanted to preserve them and pass something meaningful to their children and grandchildren — not just a hard drive of unorganised files.
The Solution
Memory Archive Service — four sessions over seven weeks
Somkiet conducted four on-site sessions, scanning and photographing every item. During each session, the family provided context for the photographs they recognised, which was recorded as part of the catalogue. Where dates could not be confirmed, approximate periods were noted. The archive was structured by decade and by family branch.
The Outcome
A complete, shareable family archive
The family received a 312-item catalogue with descriptions, a full digital archive organised by folder and the physical collection returned in the same condition as received. "Our daughter in Amsterdam has already started adding captions on her end. It has become a family project."
The Challenge
A 71-year-old woman in Rawai had lived through significant historical events in southern Thailand and wanted to record her memories and family history. Her daughter was concerned that this would be left undone, as it had been for years, but the mother found it difficult to begin on her own.
The Solution
Legacy Story Workshops — three sessions at her home
Wanida ran three two-hour sessions at the family home in Rawai. The workshops used structured prompts to guide recollections of family history, significant events and cherished objects. Both mother and daughter attended and found that the workshop format helped them have conversations they had not had before.
The Outcome
A recorded family history and renewed connection
The family left with completed templates, a family tree spanning four generations and their own notes and recordings. "I had been thinking about doing this for years. The workshop gave us a reason to actually sit down and do it."
Phone
+66 76 318 5402Address
77 Thalang Road, Mueang, Phuket 83000
Hours
Mon–Fri: 9:00–17:30
Sat: 10:00–14:00
By the Numbers
6+
Years Established
240+
Families Served
4.9
Average Rating / 5
100%
On-site Delivery
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If any of these accounts resonated with a situation in your own family, we would be glad to hear from you. There is no pressure to commit to anything in an initial call.
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